Refund policy
Refund & Cancellation Policy
Thank you for choosing our course. Since our products are digital and provide immediate access to educational content and resources, we have a specific refund policy designed to protect both our students and our course materials.
Digital Product — No Standard Returns
All purchases of our digital courses, including the A–Z Animation Course and any included software, resources, files, or bonuses, are considered final once access has been delivered.
Because digital content can be accessed, downloaded, copied, or used immediately after purchase, we generally do not offer refunds, returns, or exchanges once course access has been provided.
Please carefully review the course details, inclusions, requirements, and available information before completing your purchase.
Exceptional Refunds
We understand that exceptional circumstances can occur. A refund may be considered at our sole discretion in serious or genuine situations, such as:
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A significant technical issue that prevents you from accessing the purchased course.
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Duplicate payment for the same course.
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A payment being successfully charged but course access not being delivered.
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A serious issue caused by our system that we are unable to resolve within a reasonable period.
Refund requests based solely on a change of mind, lack of time, failure to complete the course, personal circumstances, or dissatisfaction after accessing substantial course content generally will not qualify for a refund.
Course Access Issues
If you experience any problem accessing your course after purchase, please contact us as soon as possible. We will make reasonable efforts to resolve technical or access-related issues and ensure you receive the product you purchased.
For support or refund-related queries, contact:
Email: creativemotionstudios@gmail.com
Please include your order details and a clear description of the issue so we can review your request.
Refund Processing
If a refund is approved, it will generally be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider or financial institution.
Approval of a refund does not automatically guarantee that the full purchase amount will be refunded. The final refund amount and eligibility will depend on the circumstances of the case.
Important Notice
By purchasing our digital course, you acknowledge that you are purchasing instant digital access to educational content and agree to this Refund & Cancellation Policy.
We encourage you to review the course information carefully and contact us before purchasing if you have any questions about the course, its contents, access, or requirements.
We are committed to treating genuine issues fairly while protecting our digital educational content from misuse and unauthorized access.